INDEPENDENT AGEING GUIDANCE & DECISION SUPPORT
Understand your care options and what to do next.
Whether you’re planning ahead or helping someone you care about, Ageing Navigator helps you work through decisions about support at home, funding, retirement villages, residential care, and EPOA.
Answer a few simple questions and receive a free personalised Action Plan showing the options that may be relevant to your situation and the next steps to consider.
A quick message from Paul
Why I created
Ageing Navigator
Watch – 60 sec
START HERE
What brings you here?
Planning ahead or helping someone you care about? Ageing Navigator helps you make sense of care, funding, retirement living and other ageing decisions.
Choose the option that best describes what’s happening and receive a FREE personalised Action Plan with relevant options and clear next steps.
How it works
A simple three-step process
Answer a few questions, get your personalised Action Plan, and choose what happens next.
A simple, step-by-step process
We guide you through each step, asking only the questions that are relevant to your situation. You don’t need to know all the answers before you start.
Tell us what’s happening
Answer a few questions relevant to your situation. We’ll only ask what’s relevant to you.
2
Receive your free Action Plan
See the pathways, priorities, support and next steps that may be relevant to your situation.
3
Choose what happens next
Take the next steps yourself, use a specialist tool, or ask us to help coordinate the process.
Ready to get started?
Answer a few simple questions and receive your free personalised Action Plan.
Your three main pathways
What are your options?
For many people, the next step involves one of three main care or living pathways.
Ageing Navigator helps you explore which may suit your situation, preferences and likely future needs.
Not sure which applies? That’s completely normal — you don’t need to decide before you start.
Not sure which option applies?
That’s completely normal. You don’t need to decide before you start — tell us what’s happening and we’ll help you work through which pathway, or combination of pathways, may be worth exploring.
Your free Action Plan
Your free personalised Ageing Action Plan
Your personalised Action Plan gives you a clear summary of your situation and practical next steps to help you make informed decisions.
Your situation
A clear summary of what is happening now and the main concerns or priorities.
What to do first
The actions that appear most important, including what can wait until later.
Pathways to explore
Whether it may be worth considering more support at home, retirement living, residential care, respite care, Enduring Power of Attorney (EPOA), or further assessment where appropriate.
Support and funding
Relevant services and support options, plus funding pathways that may apply to your situation and what to do next.
Questions to ask
Useful questions for GPs, hospitals, needs-assessment services, providers or other professionals.
Things still to check
Anything you do not yet know that may need to be confirmed before a decision is made.
Practical guidance, not professional advice
Your Action Plan is designed to help you understand your options and take practical next steps. It is not medical, legal or financial advice.
Get your free personalised Action Plan
Answer a few simple questions and receive a clear plan based on your situation.
Options narrowed for you
Personalised matching
Based on your situation, preferences and location, Ageing Navigator helps narrow the types of services, villages or care options that may be worth exploring.
The free Navigator gives you a useful starting point. Our specialist tools can then help you compare individual options in more detail.
We’re independent and unbiased. We don’t receive commissions. Options are suggested because they appear relevant to your situation — not because anyone has paid to be listed.
Home support providers
Find local home-support options that may suit your needs.
We may consider:
- Services needed
- Location/service area
- General availability
- Overall fit
Retirement villages
Find villages that appear to match your preferences and future needs.
We may consider:
- Location
- Lifestyle
- Property preferences
- Current and future care needs
- Overall fit
Residential care options
Where formal assessment information is available, we can help narrow suitable residential-care options.
We may consider:
- Assessed care level
- Dementia-care requirements
- Location
- Family preferences
- Availability where recently checked
Get your free personalised Action Plan
Answer a few simple questions and see relevant options for your situation.
Coming soon
Specialist tools
Go deeper with tools designed to help you compare options, understand costs and prepare for important decisions.
Retirement Village Comparison
Compare village costs, fees, lifestyle and future-care options.
Funding Eligibility & Preparation
Understand which funding pathways may apply and what to prepare.
Each tool will have its own early-access page.
Be the first to know
Get early access to our specialist tools
Leave your email and we’ll let you know when each tool is available.
It’s okay to be unsure
You don’t need all the answers
It’s normal to feel unsure or overwhelmed. You don’t need to have everything figured out to get started. Just answer the questions as best you can — we’ll help fill in the gaps.
You can come back later
If you’re not sure about something, that’s ok. You can still create a useful Action Plan and update it over time.
Provide what you know
Answer the questions as best you can. If you’re unsure, you can select ‘Not sure’ or leave it blank.
It works for different situations
Whether you’re planning ahead, starting to notice changes or in a more urgent situation, the Action Plan adapts to your answers.
You can do it from anywhere
It works just as well if you’re completing it for a parent, partner or someone else.
Your information is private
You can choose to remain anonymous and your details are kept confidential.
You’ll get clear next steps
Even with limited information, we’ll give you practical suggestions on what to do next.
There’s no right or wrong answers
Every family’s situation is different. The goal is simply to give you a clearer picture and help you feel more prepared for what’s next. You can always talk it through with family, a professional, or ask Ageing Navigator for additional support.
Get your free personalised Action Plan
Answer a few simple questions and start getting clarity on your next steps.
Optional Coordination Support
Know what needs to happen — but don’t want to organise it all yourself?
Your free Action Plan helps you understand what to do next. Ageing Navigator can also provide scoped Coordination Support to help move your agreed next steps forward.
Find and contact suitable options
Research providers, services, villages or care options that may fit your situation.
Organise the process
Help with calls, visits, assessments, information and questions so the next steps feel manageable.
Follow up next steps
Keep agreed actions moving and help make sure important steps aren’t missed.
Founding Pilot Offer
Free Coordination Support
For the first 10 eligible families.
Each case will have a clear scope agreed before we begin.
Third-party costs are not included.
We may ask for feedback to help refine the service.
Ask About Free Pilot Coordination
Tell us a little about your situation and we’ll be in touch to see if you’re eligible.
Why Ageing Navigator
We’re here to make a complex system easier to understand,
so you can feel more confident about what to do next.
Independent and neutral
We’re not a care provider and we don’t receive commissions. Our guidance is independent, unbiased and focused on what’s right for you and your family.
Practical, real-world guidance
We bring together trusted information and real experience to help you understand your options and take practical next steps.
Supports all situations
Whether you’re planning ahead, noticing changes or facing an urgent situation, we help you understand what to consider and what may happen next.
Designed for New Zealand
We use up-to-date information about NZ services, funding and care pathways so you can navigate the local system with confidence.
Human support when you need it
Our team can provide optional coordination support to help you put your plan into action (free for the first 10 eligible families).
A clearer, calmer way forward
We help you make sense of the options, reduce uncertainty and feel more prepared for what’s next.
Get started today
Get your free personalised Action Plan
Answer a few simple questions and start getting clarity on your next steps.
Questions
Frequently asked questions
Is Ageing Navigator really free?
Yes. Ageing Navigator and your personalised Action Plan are completely free to use, and there is no obligation to purchase any additional services. For our Founding Pilot we’re also offering free Coordination Support to the first 10 eligible families.
How long does it take?
Most people finish in around 10 minutes. We only ask the questions that are relevant to your situation, so the length depends on what’s happening for you.
Do I need to know whether we should stay at home, move to a retirement village or consider residential care?
No. That’s exactly what Ageing Navigator is for. Tell us what’s happening and we’ll help you work through which pathway — or combination of pathways — may be worth exploring.
What if I don’t know some of the answers?
That’s completely fine. You can select ‘Not sure’ or leave a question blank. Your Action Plan will still give you practical next steps, and it will show what still needs to be checked or confirmed.
Can I complete Ageing Navigator for my mum, dad or someone else?
Yes. Many people use Ageing Navigator on behalf of a parent, partner, relative, friend or someone they support. Just answer the questions from their situation.
Can I use Ageing Navigator for myself?
Yes. If you’re planning ahead for yourself, Ageing Navigator will help you understand your options and what may be worth putting in place now.
Can Ageing Navigator help me find a retirement village?
Yes. Where retirement living looks relevant, your Action Plan can include villages that appear to match your location, budget, property preferences, lifestyle, current support needs and likely future care needs.
Can Ageing Navigator help us find residential care?
Yes. Where formal assessment information is available, we can help narrow suitable residential-care options based on assessed care level, dementia-care requirements, location, family preferences, funding pathway and availability where we’ve checked it.
Can Ageing Navigator tell me what government funding I’m entitled to?
We can point you to the support, funding and assessment pathways that may be worth exploring, and the questions to ask. Formal eligibility is always determined by the relevant agency or needs-assessment service, not by Ageing Navigator.
What is Coordination Support?
Coordination Support is optional, hands-on help to put your Action Plan into action — finding and contacting providers, comparing realistic options, arranging calls, visits or assessments, preparing questions, and following up agreed next steps. It is free for the first 10 eligible families in our Founding Pilot.
Do I have to use Coordination Support?
No. The Navigator and your Action Plan are designed so you can take the next steps yourself. Coordination Support is there only if you’d rather not organise it all on your own.
Do providers pay Ageing Navigator to be recommended?
No. We’re not a care provider and we don’t receive commissions. Options are suggested because they appear relevant to your situation — not because anyone has paid to be listed.
Is Ageing Navigator a medical or needs assessment?
No. Ageing Navigator provides practical guidance to help you understand your options and next steps. It is not medical, legal or financial advice, and it does not replace a formal needs assessment.
What happens to the information I provide?
You can choose to remain anonymous, and your details are kept confidential. We use your answers to build your Action Plan and, where you ask us to, to help identify relevant options.
When will the specialist tools be available?
They’re in development now. Join the priority list above and we’ll let you know as each tool becomes available.